For many businesses, affording and maintaining their business’ computing needs in-house is a real struggle.  AIE’s HaaS (Hardware as a Service) combines the hardware and IT support you need at a price-point you can afford.

AIE offers Hardware as a Service options for all your network equipment, including servers, switches, routers, firewalls, workstations, wireless access points, and more. Pay one low monthly price for a completely new network, with refreshes every 3, 4, or 5 years.

AIE architects, builds and deploys your new equipment, including any needed on-premise or cloud servers, switches, routers, wireless APs, and end-user devices.

AIE has a vested interest in keeping the server, network equipment and end-user devices running optimally.  Total Care offers ongoing maintenance and monitoring of all systems, ensuring your systems perform optimally and remain current on all patching and firmware.

AIE deploys the latest security tools at every level to ensure your business and its systems remain protected.  Have confidence knowing your business is secure.

Boost your plan with one of AIE’s most popular managed services support plan options. The AIE Help Desk provides solutions to end-user issues, including printer support, network connectivity, and PC/Mac troubleshooting. AIE Total Care customers have unlimited access to the help desk, with all Tier 1, remote calls included in your AIE Total Care plan price. Our robust ticketing system logs all issues and provides detailed reports on what issues arise and how quickly they are resolved.

Total Care includes a state-of-the-art back-up and disaster recovery system that backs up your data both locally and in the cloud.  Incremental backups allow for recovery of data, applications and even entire server operating systems within moments in the event of data loss, corruption or infection.

Many technology vendors connect to your network.  From your Internet, to application providers, printers and more.  AIE serves as your liason between all vendors in order to free up your time to do what you do best.  As your business evolves, AIE is there each step of the way providing business technology consulting to ensure your technology investments align with your business objectives to keep you competitive and relevant in your marketplace.

Full-Service Level Agreement

Included in every AIE Total Care contract is a top-of-the-line service level agreement with management of your equipment and support for your end-users to give you peace of mind knowing you can operate your business securely and efficiently everyday.