Customer Service Focused IT Company
Advanced Intelligence Engineering has been providing reliable IT support to Chicago area businesses since 2007. Partner with an outsourced IT company that gives you the ability to just sit back, relax, and focus on core matters. Our experienced and certified team works with you to identify critical business challenges, pain points and vulnerabilities. We then help to design and implement solutions for your needs and long-term goals. However, we won’t stop there. With our proactive approach, we strive to eliminate network problems before they occur. We also monitor new tech developments, online threats, and industry regulations. Additionally, we oftentimes recommend solutions to help drive key business initiatives to keep you ahead of the competition.
On Call IT Support Desk
Businesses are often only as good as the technology they run on. We offer extensive full-stacks to make sure all systems are up-to-date and running at peak performance. This results in all employees having more time to focus on their own day-to-day tasks, without having to worry about their systems. Our specialists can handle everything.
Remote: Our technicians handle all minor problems quickly and efficiently by accessing devices remotely.
Onsite: In the event of an emergency, or even just scheduled maintenance, our onsite, quick response staff can diagnose and resolve all issues on premise.
System Monitoring: For optimal performance, all network devices, access points, firewalls, routers, switches, traffic and more, are monitored day and night.
Help Desk: Most minor, and even some major, issues can be resolved online or over the phone with our 24/7 technicians on call.
Entrust Your Computer Networking Needs
AIE’s team of dedicated staff brings experience in both information technology and business, with a passion for creativity and innovation. Our varied backgrounds in small business as well as enterprise environments combine to give us the edge to think big for our SMB clients looking to get ahead. With compassion, competence and a teamwork-first attitude as key hiring qualities, AIE can confidently promise customers quality customer service and technology support.
Enjoy our 100% satisfaction guarantee. If you’re not fully satisfied, we’ll fix your issue at our own cost.
Benefits of a Strategic IT Service Company
A reliable outsourced partner is key to keeping a business running smoothly. This is why we offer both onsite and offsite solutions. Not only does our staff have the experience and knowledge, but you can rest easy knowing you are receiving highly effective, industry-leading help when you need it – and even when you don’t.
- Fixed monthly cost, decreasing your IT budget.
- Scalable IT solutions.
- Proactive monitoring and fast response times.
- Routine health checks with analysis and reports.
- Patch management that includes third party software.
With a heavy focus on providing exceptional, best-in-class service, our highly skilled technicians have access to all the tools they need to help when you first make the call. We strive to increase productivity and simplify all processes for your organization.
What Clients Say
AIE is a wonderful consulting business that is dedicated to helping businesses solve their IT needs. AIE can help you with any on-site IT needs, as well as remote and large projects. I would highly recommend them to everyone!
I’m with a mid-sized law firm, and we have used AIE for years. They have been a great partner, very easy to work with and helping us solve issues and be proactive about preventing potential issues in the future. Highly recommend.
On-Demand IT Support Company Serving Chicago Businesses
We strongly believe that every business, small or large, should have proactive partners that keep promises and provide strategic value. Keeping this in mind, business leaders can worry less, knowing that 99% of help requests are responded to within just a matter of minutes.